Welcome to VirtualAccountPro. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.
Important: Please read these terms carefully. By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
1. Definitions
In these Terms:
- "Company," "we," "our," or "us" refers to VirtualAccountPro
- "Client," "you," or "your" refers to the person or entity using our services
- "Services" refers to all accounting, bookkeeping, and related services provided
- "Website" refers to virtualaccountpro.com and all associated pages
- "Agreement" refers to these Terms and any service-specific agreements
2. Service Description
VirtualAccountPro provides virtual accounting and bookkeeping services including:
- Virtual bookkeeping and accounting
- Tax preparation and filing
- Payroll management
- Financial reporting
- Budgeting and forecasting
- Software setup and support
- Other related financial services
3. Service Agreement and Engagement
3.1 Engagement Process
Services begin upon:
- Completion of our service agreement
- Receipt of required documentation
- Payment of initial fees or retainer
- Setup of necessary access and systems
3.2 Scope of Services
The specific scope of services will be detailed in individual service agreements. Services may be modified by mutual agreement in writing.
4. Client Responsibilities
Clients are responsible for:
- Accurate Information: Providing complete, accurate, and timely information
- Documentation: Supplying all necessary documents and records
- Access: Providing secure access to required systems and platforms
- Communication: Responding promptly to requests for information
- Compliance: Ensuring business operations comply with applicable laws
- Review: Reviewing and approving work product before finalization
- Payment: Making timely payments according to agreed terms
5. Our Responsibilities
We commit to:
- Providing services with professional competence
- Maintaining confidentiality of client information
- Using industry-standard security measures
- Delivering services according to agreed timelines
- Communicating regularly about service progress
- Adhering to professional accounting standards
6. Fees and Payment Terms
6.1 Service Fees
Fees are based on:
- Scope and complexity of services
- Time required for completion
- Frequency of service delivery
- Special requirements or rush requests
6.2 Payment Terms
- Monthly services: Payable in advance
- Project-based work: 50% advance, balance on completion
- Payment due within 15 days of invoice date
- Late payments subject to 2% monthly interest charge
- Continued non-payment may result in service suspension
6.3 Additional Charges
Additional fees may apply for:
- Rush or urgent requests
- Services outside agreed scope
- Third-party software or platform costs
- Extensive revisions due to client errors
7. Confidentiality
We maintain strict confidentiality of all client information and records. Information will not be shared with third parties without your consent, except as required by law.
8. Termination of Services
8.1 Termination by Client
You may terminate services by providing written notice 30 days in advance. Any outstanding fees for work completed will still be due.
8.2 Termination by Company
We may suspend or terminate services if:
- You fail to provide information or access in a timely manner
- Payment is not received after repeated reminders
- Misuse of services or unethical behavior is detected
- Continued non-cooperation or non-compliance
9. Limitation of Liability
We strive to provide accurate, reliable, and timely service. However, we shall not be liable for any indirect, incidental, or consequential damages resulting from:
- Delays caused by third-party software or government systems
- Errors in data provided by clients
- Force majeure events
- Acts beyond our reasonable control
Total liability, if any, shall not exceed the amount paid by the client in the past 3 months for the specific services under dispute.
10. Intellectual Property
All content, materials, reports, tools, and methods used or developed by VirtualAccountPro during service delivery remain our intellectual property unless specifically transferred under agreement.
Clients may use work products solely for internal business use unless otherwise agreed in writing. Unauthorized reproduction, modification, or resale is strictly prohibited.
11. Marketing and Testimonials
By agreeing to our services, you grant us permission to use your business name and logo in our client list and marketing materials, unless otherwise requested in writing.
If you voluntarily provide feedback or testimonials, we may publish them on our website or social media for promotional purposes.
12. Changes to Services or Terms
We reserve the right to modify our services, features, pricing, or these Terms and Conditions at any time. Changes will be updated on our website, and we encourage clients to review them periodically.
Continued use of our services after such changes constitutes your acceptance of the updated terms.
13. Severability
If any provision of these Terms is found to be invalid or unenforceable under applicable law, the remaining provisions will remain in full force and effect.
14. Entire Agreement
These Terms, along with any signed agreements and service documents, represent the entire agreement between the client and VirtualAccountPro and supersede all prior communications or understandings.
15. Contact Information
For any questions or concerns regarding these Terms & Conditions, please contact us at:
Email: customer@virtualaccountpro.com
Phone: +1(817) 676-8000
Address:50 California St Ste 1500 San Francisco, CA 94111
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