Privacy Policy

Your privacy is important to us

At VirtualAccountPro ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our services
• Fill out contact forms
• Subscribe to our newsletters
• Communicate with us via email or phone
• Use our accounting and bookkeeping services

This information may include:

• Name and contact information (email, phone, address)
• Business information (company name, industry, size)
• Financial information necessary for our services
• Tax identification numbers
• Banking details for service delivery

Automatically Collected Information

We may automatically collect certain information about your device when you visit our website:

• IP address and location data
• Browser type and version
• Pages visited and time spent
• Referring website addresses
• Device information

2. How We Use Your Information

We use the information we collect for various purposes:

• Service Delivery: To provide accounting, bookkeeping, and related services
• Communication: To respond to inquiries and provide customer support
• Compliance: To meet legal and regulatory requirements
• Improvement: To enhance our services and website functionality
• Marketing: To send relevant updates and promotional materials (with consent)
• Security: To protect against fraud and unauthorized access

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Cloud storage and data processing
• Software platforms (QuickBooks, Xero, etc.)
• Payment processing
• Email communications
• Website hosting and maintenance

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal obligations
• Respond to government requests
• Enforce our terms of service
• Protect our rights and safety

4. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption: All data transmission is encrypted using SSL/TLS protocols
• Access Controls: Limited access to authorized personnel only
• Secure Storage: Data stored on secure, regularly backed-up servers
• Regular Audits: Periodic security assessments and updates
• Employee Training: Staff trained in data protection best practices

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Generally, we retain client financial data for a minimum of 7 years as required by law. Personal information not related to financial records may be deleted upon request or when no longer needed.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal requirements)
• Portability: Request transfer of your data to another provider
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation on processing of your information

To exercise these rights, please contact us at customer@virtualaccountpro.com

7. Cookies and Tracking

Our website uses cookies and similar tracking technologies to:

• Remember your preferences
• Analyze website usage
• Improve user experience
• Provide personalized content

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any information.

9. International Data Transfers

If you are located outside India, please note that your information may be transferred to and processed in India. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

VirtualAccountPro
Email: customer@virtualaccountpro.com
Phone: +1(817) 676-8000
Address: 50 California St Ste 1500 San Francisco, CA 94111

For data protection inquiries specifically, please use the subject line "Privacy Inquiry" when contacting us.

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